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What should a headline do?

You’re working. You’re with a group, brainstorming. You’re trying to come up with a concept for an ad. You’re thinking about images and ideas and of course headlines. And inevitably, someone — it could be a designer, the client, or … Continue reading

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How NOT to telemarket

Lots of nonprofits telemarket to persuade donors to give. They can, because the do-not-call laws don’t apply to them. But even so, there’s a right way and a wrong way. I received a phone call a few days ago from … Continue reading

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East is east and west is west?

There’s fundraising. Then there’s marketing. In most people’s minds, they’re two separate worlds. One is about blatant materialism, and the other’s about selfless altruism. While that may be true on one level, the fact is that both marketing and fundraising … Continue reading

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