Category Archives: donor psychology

Don’t hide from your donors — communicate with them

You really should be mailing and emailing your donors more often. Why? Because… Your donors want to hear from you. They want to know what your nonprofit is doing. They want to know when their help is needed. They want … Continue reading

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How and why to get the copy voice right in fundraising appeals

Why would a nonprofit, say, one fighting climate change, use messaging like this for a fundraising appeal. … Dear Ms. Joan Sample, I am writing to you today from [charity], a dedicated advocate for climate action and environmental sustainability. As … Continue reading

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One of the main reasons why donors give

It’s a strange quirk of nonprofits, but a lot of their fundraising seems intent on denying their donors the one thing that those donors want the most. Donors want action. They want something to be accomplished. Action on an issue … Continue reading

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Give your donors a specific problem to solve

Not sure why nonprofits do this… The teaser on the outer envelope is “Share hope this summer.” And the subhead is “See inside how you’re making an impact for neighbors like Ken.” There’s also a photo, presumably of Ken. This … Continue reading

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Grammar rules you can’t break in fundraising copy and some you can

Grammar rules? For fundraising copy? Yes. Hold on a minute. Shouldn’t fundraising copy be all informal and conversational? And doesn’t “conversational” mean that we routinely break so-called grammar rules and begin sentences with “and” or “but,” use contractions, end sentences … Continue reading

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Why your fundraising appeal needs more urgency

There’s a moment when your donor looks over your direct mail or email appeal and thinks, “I’ll put this aside for now and maybe help with that a little later.” That’s the moment when you realize your appeal didn’t have … Continue reading

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Why is the copy for direct response fundraising so weird?

It’s not weird, really. But it is way different from academic, business, or journalistic writing, and so it can seem weird to the (uninitiated) people at nonprofits who review copy. As my article in NonprofitPRO points out: Good copy is … Continue reading

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Is this fundraising that works?

The overline at the top of the fundraising letter reads, “You can join your neighbors to help families facing hunger.” So far, so good. Everybody’s against hunger. Then, this: “Every $1 can help feed a family of 3!” One thing’s … Continue reading

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These 3 things are probably killing your fundraising

There are three big misconceptions that nonprofits tend to have about direct response fundraising. They’ll definitely bring down your results. Misconception 1: “Too much mail will turn donors off.” The fact is that donors like to give and want to … Continue reading

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Reaching mid-level donors with direct mail

You probably hear a lot about mid-level donors, and that’s for good reason. For most nonprofits, these donors represent a major opportunity for short-term and long-term growth. It’s a revenue source that’s largely untapped. The potential is there, waiting to … Continue reading

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